The sole operational focus of Tailwind Deli News and Gifts, Inc. resides in the development and management of successful regional airport food, beverage, and retail concessions. Tailwind specializes in the creation of architecturally innovative retail concession spaces, high-quality products, expedient delivery of merchandise, and customer-focused service.

Tailwind's success as a concessionaire can be directly attributed to its dedicated, customer-oriented staff of employees and the leadership of its experienced and professional management team. Additionally, Tailwind conducts its operations in a goal-oriented, collaborative manner; thus, Tailwind is uniquely positioned to serve as a valued partner to the airport administrations at the locations in which it operates.

The Tailwind family of companies is dedicated to providing high quality food, beverage, and retail gift concessions to airport patrons, engaging its effective operating model and merchandising approach in order to provide the most comprehensive and conveniently delivered service to airport travelers, guests, and personnel. Furthermore, as travelers are often short on the amount of time that they can spend per visit, Tailwind ensures that each experience is efficiently executed – from the layout of the storeroom floor plan, to the knowledge base of the trained staff members, to the technology used to record each transaction - careful consideration is given to overall flow of the lifecycle of a customer’s visit.

Tailwind’s distinctive mix of concession offerings strives to meet the needs of all travelers and airport patrons alike by offering a variety of first-rate food and beverage selections such as: cooked to order dishes (hot/cold breakfast and lunch items, Panini sandwiches, kids menu options), selections of grab-and-go items (sandwiches, wraps, fruit, and salads), various snacks, as well as a full service bar including beer, wine, and spirits.  Additionally, Tailwind’s internally branded café beverage product offering - Copilot Coffee - provides specialized beverages tailored to each customer’s preference. Items offered include: traditional hot coffee, latte, cappuccino, hot chocolate, tea, iced and frozen coffee flavors, as well as a wide variety of fruit smoothies. Tailwind complements its food and beverage offerings with a wide variety of retail gift merchandise items including: clothing for all ages, jewelry, post cards, greeting cards, magazines and books, health and beauty items, novelties and gifts, children’s toys, and travel accessories.